We know how tricky it can be to wear your favourite piece of jewellery whilst looking after babies and young children! If you have always enjoyed wearing jewellery but when baby comes along suddenly all your jewellery is being tugged, chewed and maybe even broken, the Halia Rose collection is just for you!
We spent a long time searching out suitable products and factories which could meet our high safety standards and requirements of producing feminine and stylish accessories which are also totally safe, have no nasties and are safe to wear whilst looking after children.
Can I adjust the length of my necklace?
The length of our Bola, Kata, Lotus and Sumber necklace ranges are fixed and cannot be adjusted.
The Petals and Trio necklace ranges can be shortened if you wish to. It’s super easy if you follow these step-by-step instructions but if you’re not quite sure, please contact us and we can help.
Open the breakaway safety clasp
Hold one side of the clasp and push the cord through the clasp opening
Undo the knot
Re-tie the knot at your desired length. Please make sure you tie the knot tightly
Repeat on the other side
Cut the excess cord and pull the necklace back into place
Once you have shortened the cord, please note that you won’t be able to extend it again.
Care of Halia Rose jewellery
What is Halia Rose jewellery made of?
All Halia Rose products are made from 100% non-toxic, food-grade silicone, which has been rigorously tested to meet global safety standards. We ensure nothing nasty is used, which means that our products are BPA free and contain no lead, latex, PVC or phthalates.
How do I look after my Halia Rose jewellery?
Keeping your jewellery in tip-top condition is easy; you can simply wash in warm soapy water or pop into the dishwasher (up to 65C).
Does Halia Rose jewellery meet Global safety standards?
Yes! We spent a long time searching out suitable products which could meet our high safety standards. All Halia Rose jewellery has been rigorously tested to meet global safety standards (e.g. European CE marked, UK EN71, FDA, Australia/New Zealand ISO 8124).
Can babies wear Halia Rose jewellery?
Babies will love the exploring, tugging and chewing your Halia Rose jewellery and they act as a wonderful sensory object for baby to play with. However, children under 3 years old should not wear the jewellery and should be supervised by an adult at all times
Can Halia Rose jewellery be used as a teether?
Yes! All our jewellery can be cooled in the fridge – it’s a great way to give added relief to little gums. (Please do not put your jewellery in the freezer though as it may affect the silicone and cause it to crack.)
Deliveries & Returns
Do you charge for delivery?
All items are shipped as standard via Royal Mail second class delivery.
Orders under £20.00 will incur a £2.50 delivery charge.
Orders over £20.00 will be delivered free of charge.
We also offer a first class delivery option for a flat rate of £3.99.
Orders under £20.00 will incur a £5.00 delivery charge.
Orders over £20.00 will incur a £10.00 delivery charge.
When will my order arrive?
Delivery times will vary depending on the destination.
For nationwide deliveries in the UK, we use Royal Mail 2nd class post so please allow 3-5 business days.
For International deliveries please allow roughly 10 business days.
What is your return policy?
We hope you love your Halia Rose jewellery items as much as we do!
However, if you are not completely satisfied, you have the right to return your order up to 14 calendar days from the day you receive it. You must return the Product(s) as you received it i.e. as new, unused, unworn, unwashed, undamaged, unsoiled and in its original packaging. Your return items will be at your own risk so please keep proof of return postage for your records. A full product refund will be made within 14 calendar days after returning the goods. Unfortunately shipping costs are non-refundable.
To arrange a return please email us at firstname.lastname@example.org
Any other questions?
We’d love to hear from you so please drop us a note via our Contact Us page. We promise to respond as soon as possible and will endeavour to answer your enquiry within 24 hours.
Want to see more from Halia Rose?
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We’d love to see photos of you and your littleones enjoying Halia Rose jewellery so please #haliarose on your posts!